HOW LUMO WORKS
Smarter systems.
More value for your customers.
Lumo adds automatic energy optimisation to your customers’ supported solar and battery systems, helping them get more value from the equipment you install.
- Nothing to pay, or install
- Compatible with leading brands
- Works with any energy supplier
LIFE WITH LUMO
Less for your customers to manage.
Give customers a system that makes daily energy decisions automatically, with less need to check tariffs or adjust battery settings.
More time for everything else.
LIFE WITH LUMO
Lumo takes care of the energy decisions, automatically.
Customer story
“Lumo makes the system feel much easier to manage. Instead of constantly checking tariffs and battery settings, it works in the background.”
THE CHALLENGE
A good installation is only the beginning.
Your customers’ results also depend on how their battery is managed each day. Lumo adapts charging and export decisions to their tariff, solar generation and household usage.
- 01Customer tariffs change throughout the day.
- 02Solar generation varies with the weather.
- 03Household usage is hard to predict.
- 04Batteries need the right charge and export strategy every day.
BEHIND THE SCENES
One connection.
Ongoing value for your customers.
From the customer’s first connection to ongoing monitoring, Lumo takes care of the daily battery decisions.
- 01Connect your customer’s systemYour customer authorises Lumo to connect their supported devices through their manufacturer account. There’s no extra Lumo hardware to install.
- 02Understand their homeLumo uses the customer’s tariff and system data to understand how their home generates, stores and uses electricity.
- 03Plan around their tariffSolar and usage forecasts help Lumo plan when each customer’s battery should charge, discharge or export.
- 04Optimise automaticallyOnce the customer switches on Tariff Optimisation, Lumo manages their battery’s daily schedule, so they get more from the system you installed.
- 05Monitor connected systemsLumo tracks connected systems over time, helping identify connection issues or unusual behaviour so customers can be supported sooner.
A DAY IN THE LIFE
Your customer’s energy,
working together.
Lumo looks ahead at each customer’s solar generation, home usage and tariff prices, helping their battery charge when energy is cheaper or abundant, discharge when it’s more valuable, and export when there’s an opportunity.
Illustrative chart of one 24-hour day: solar generation and home usage across the morning, afternoon and evening, alongside battery level with off-peak charging, storing solar for home use and peak discharge, and the tariff windows used.
Your customer’s energy, working together.
An intelligent plan. A clearer picture of every half-hour.
ILLUSTRATIVE · 24 HOURS
Energy flow
● Solar generation
● Home usage
– – Solar forecast
0
1
2
3
4
kW
Battery & optimisation
● Battery level
▮ Charge
▮ Discharge
0
25
50
75
100
%
00:00
03:00
06:00
09:00
12:00
15:00
18:00
21:00
24:00
OFF-PEAK · CHARGE
STORE SOLAR · USE AT HOME
PEAK · DISCHARGE
Illustrative half-hourly profile. Charging windows and results vary by home, system and tariff.
01
Charge smarter.
Customers’ batteries store energy when it’s cheapest or when solar is abundant.
02
Use more of their own energy.
Homes run from the battery to reduce unnecessary grid import.
03
Export at better times.
Where their tariff allows, systems export when energy may be worth more.
THE VALUE STACK
Help customers understand the value.
Your customers’ value comes in three separate layers: savings from the solar and battery itself, additional savings from Lumo’s Tariff Optimisation, and optional Grid Rewards for eligible customers who choose to join.
£1,263
Illustrative annual financial benefit, including optional Grid Rewards
Estimated old bill without solar or battery: £1,112 a year, including standing charges.
GRID REWARDS
Another benefit to offer your customers.
Eligible customers can choose to join Grid Rewards and earn rewards alongside their tariff optimisation savings.
The grid needs flexibility.
More renewables means the grid needs better ways to balance supply and demand.
Your customer’s battery can help.
A home battery can store, use or export energy at useful times.
Lumo manages the process.
For customers who join Grid Rewards, Lumo coordinates their battery’s participation, with no manual management.
Designed around your customer’s home.
Lumo plans trading around the customer’s tariff and respects their battery reserve. Occasional trading instructions may increase imports or reduce exports compared with optimisation alone.
ONGOING MONITORING
Support that carries on.
After installation.
Even well-installed systems can experience connectivity issues or changes in performance. Lumo provides ongoing visibility of connected systems so problems can be spotted earlier and customers supported sooner.
01
Stay connected.
Identify when connected devices stop sending data properly.
02
See performance.
Track whether connected systems appear to be operating as expected.
03
Support customers.
Better information to help you support customers after installation.
THE HOMEOWNER EXPERIENCE
Your solar and battery, working harder for you.
Show customers what changes when they connect to Lumo.
Before Lumo
— No Tariff Optimisation
— Illustrative solar & battery savings: around £806 a year
— No Grid Rewards
— Manually changing battery settings
— Guessing when to charge or export
— Limited visibility of performance
With Lumo
✓ Up to around 30% more savings with Tariff Optimisation, compared with an unoptimised solar and battery system (not a guaranteed bill reduction)
✓ Illustrative savings with Lumo: around £1,138 a year (£331 more)
✓ Optional Grid Rewards: around £125 a year for a 12 kWh battery, if your customer joins and is eligible
✓ Automatic daily optimisation
✓ No day-to-day management
✓ System performance & health checks
Savings estimates are validated by EPVS , potential savings and earnings depend on the customer’s system, tariff and usage. Grid Rewards are separate from tariff-dependent bill-saving estimates. Grid Rewards accrue for active days at their applicable annual rate. Rates may change under the Grid Rewards terms, with at least 15 days’ notice of a reduction. For full terms please see our Terms of Service and Grid Rewards terms at lumoenergy.co.uk/terms-of-service and lumoenergy.co.uk/grid-rewards-terms.
DESIGNED TO CONNECT
Check the systems you install.
Lumo connects across leading brands, tariffs and utilities. Check whether the equipment you install is supported.
Third-party logos and brand names are used for information purposes and do not necessarily indicate affiliation.
Ready to grow with Lumo?
Stronger customer returns. Recurring revenue for your business.